Parlex Corporation is an equal opportunity/Affirmative Action employer seeking talented professionals to join our team.
Anyone interested in the positions mentioned below should forward their resume in Microsoft Word (.doc) format or text (.txt) format to the email addresses listed below:
US, UK positions: us-jobs@parlex.com
Shanghai positions: hr@parlex.com.cn
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Job Summary
Our Customer Service Manager will lead and manage the customer service team and inside sales personnel to ensure Parlex customers receive professional and zealous support with regard to the company's products and services; responsible for managing the processing of orders, administering customer inquiries and resolving customer complaints; developes and maintains policies and procedures to ensure the quality of the customer care function. The essential responsibilities are as follows:
EDUCATION / EXPERIENCE: BS/BA plus 2years of experience in a related manufacturing environment in a customer support function; familiarity with MS Office applications in the areas of WORD,EXCEL Power Point and LOTUS; familiarity with EMS systems a plus.
HUMAN RELATIONS SKILLS REQUIRED: An overarching passion towards the customer. A demonstrated ability to lead people and get results through others; the ability to plan ahead and prepare action plans to achiee results; supervisory experience which includes employee hiring, performance managemen t and progressive disciplinary action; demonstrative skills in problem analysis and resolu tion;ability to work with all levels of an organiza tion ; good written and verbal communica tion skills; excellent customer relations support and communication skills.
Let Parlex design and assemble your next flexible circuitry challenge! Contact your local Parlex Representative for more information!